Privacy Policy

At GOATALOW, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make purchases through our website.

1. Information We Collect

We collect personal information that you provide directly, including:

  • Full name, shipping and billing addresses, phone number, and email

  • Payment information (processed securely via third-party gateways)

  • Order details, preferences, and communication history

We may also collect non-personal information such as IP address, browser type, and device information through cookies and analytics tools.

2. How We Use Your Information

Your information is used to:

  • Process, confirm, and deliver your orders

  • Provide customer support and handle inquiries

  • Improve our services, website performance, and marketing content

  • Send order updates and, when consented, promotional messages

We never sell or rent your personal data to any external party.

3. Data Protection

GOATALOW employs encryption, firewalls, and secure networks to protect customer data. Payment details are handled by trusted third-party providers compliant with PCI DSS standards.

4. Data Sharing

We may share limited information with:

  • Logistics partners for shipping and delivery

  • Payment processors to verify and complete transactions

  • IT and marketing service providers supporting our operations

All partners are bound by confidentiality agreements and privacy obligations.

5. Cookies

Our site uses cookies to improve user experience, store preferences, and analyze web traffic. You may disable cookies through your browser settings at any time.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@goatalow.com.

7. Policy Updates

GOATALOW reserves the right to update this Privacy Policy. The latest version will always be available on our website.